13 Effective Ways to Coach Employees on Diversity


Diversity is a crucial element of who we are as a society, but even now, in 2018, some businesses are struggling with the concept. While missteps can and do happen to the best of businesses when it comes to the sensitivity and being all-inclusive, how a company chooses to go about fixing the mistakes can make all the difference.

Anyone can complete a goal, anyone can create an experience, but it is how you do it that matters.
— Kristy McCann

Take Starbucks for example. One of its locations recently made a questionable decision that could have cost the company dearly. So it closed 8,000 stores for diversity training of its employees. Some speculate the move might have saved the company from further backlash and could serve as an example for other businesses that find themselves in a similar situation.

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James WingerComment