When faced with conflict, it can be easy to try to avoid it and maintain the status quo. It feels much more comfortable in our heads to continue down the path we’re already on, rather than have a difficult conversation with someone about the issue. We fear tough conversations because they take time, they take an emotional toll, we do not want to cause conflict, and we want to protect ourselves, others, and relationship from potential damage. But, when we ignore conflict, it usually gets much worse. When we hide behind ourselves, the problems can escalate when more people get involved.
Our worst fears about having a tough conversation will never be as bad as the consequences of not having the conversation. While critical conversations can seem intimidating at first, if we want to make meaningful change, we have to be willing to get uncomfortable and have real conversations with people.
If a problem exists, we have to be able to communicate to others about what that issue is, how it affects us, why it needs to be resolved, and what we can do to move forward from it. Healthy conflict is very normal and we shouldn’t shy away from it. Because it ultimately allows us to grow and evolve as people.
Once you decide to have a tough conversation, you can use our Conflict Resolution framework below as a starting point. It will help you frame the conversation before it takes place, so you can clearly communicate your intention and work towards a resolution.
To download the Resolving Conflict through Conversation Framework, please fill out the information below.